Welcome to HAMNER CONSULTING LLC
Help Desk Support
- Develop and maintain Service Level Agreements (SLAs) to establish problem resolution expectations and timeframes.
- Develop policies and procedures that outline how problems are identified, documented, assigned and corrected.
- Maintain internal knowledge system and support portal.
- Lead daily scrums to set expectations and ensure progress continues
- Interface directly with our end users to schedule times for to upgrade of existing hardware
- Plan and schedule project timelines and milestones using appropriate tools
- Design, layout, and production of website, email system, and user assignments.
- Collaborate with internal marketing teams to clearly define the marketing plan and designing appropriate strategies of implementation
- Managing and updating existing website by ensuring HTMLNCSS code is properly maintained
We offer our clients an agnostic approach to technology solutions. Whether your network is based on Microsoft (x86), Apple (PPC or Intel), or Open Source we offer solutions that work well with these platforms. These solutions are based on time tested industry standard tools that just work for your enterprise.Learn more
Why choose us?
We are a dynamic consulting firm uniquely qualified to deliver efficient cost-effective, leading-edge technology enabled business solutions. We are driven by a philosophy that says, industry expertise combined with technology and process capabilities result in superior system solutions for business issues and problems.
We are a customer focused company believing in the basic assumptions that the customer is always right.Learn more
The Right Solutions
We have partnered with some of the top brands in the industry when deploying various desktop systems, servers, and networking solutions. Microsoft, Apple, Cisco, Symantec, Google Apps, McAfee, IBM, Toshiba, Dell, and many others.
- Industry standard tools including Open Source solutions.
- Over 20 years of technology experience including Fortune 500 companies.