Services

Helpdesk Support

The Hamner Consulting IT Helpdesk provides our customers with online or phone support for common technical problems. Our IT staff can fix our resolve most issue over the phone or through a secure remote computer connection. We provide computer support that is coordinated your with co-workers to determine how request orders will be assigned or supervise workers to ensure all repairs are properly completed. Also, we will prepare recommendations on software or hardware programs.

Desktop Support

Our embedded tech support team here at Hamner Consulting will assist your staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. We will works with your vendor support contacts to resolve technical problems with desktop computing equipment and software. We will work with your internal Help Desk and Network Operations staff as appropriate to determine and resolve problems received from clients. Allow our technical staff show you why we are number 1 in customer service tech support.

Server Support

Our embedded tech support team here at Hamner Consulting will assist your staff with the installation, configuration, and ongoing usability of Active Directory, DNS/DHCP, Web, Printer, and FileSharing servers. We will works with your vendor support contacts to resolve technical problems with server computing equipment and software. We will work with your server design team as appropriate to determine and resolve problems received from clients.

Infrastructure Engineering

Our engineering team will design a server systems infrastructure customized to your specific business needs. We will analyze bleeding-edge, cutting-edge, industry standard, or open source technologies until we find the one that satisfies your project specifications. Our team will project oversight until all components in the build is complete.

Web Services

Our team of designer will design a Web Design solutions customized to your specific business needs. Our project managers at Hamner Consulting will assist during the graphic design, coding, and site deployment phases of your project. Each will receive the necessary attention that your business demands in these tough economic times.